Service Support

With the Service programme we take responsibility for your service needs across the equipment range and life cycle.  We manage, co-ordinate and schedule all the works in a best fit effort to prevent issues before they turn critical.  Conformance wise we ensure that you are compliant with statutory governing bodies and have the right paperwork to demonstrate. 

We know each account is different.  Understanding the whole picture is the first part of our task, as it's not always clear.  Even to those customers and companies who have been doing it for years, a little help in seeing the picture is always welcome. We offer a range of service support duties.

Starting with the initial consultation and floor plan, our objective is to quickly get to the bottom of the overall service provision currently in place and we then look to reduce the time, stress, costs and hassle.  We work alongside the current team and take on the positives already in place and enhance them.  Replacing what is often a massive personal time and staff responsibility with qualified channel partners who are well versed and trained to conduct the works and certifications alongside.

Our unique approach reduces both staff stress and laboratory equipment downtime and in some instances we help co-ordinate other suppliers or services to combine with the schedules we draw up with the unit lead.  We soon get everything in a row and manage it, frequently for the close down period schedule.  
 

We make no apologies for it, and nor should you.  Our team do this all day everyday.  We have yet to look at the numbers from a site and seen anything that we offer which is anything less than cost neutral / negative in the overall business setting.  We are cheaper than your staff doing this work and we do it better than many.  Saving our current clinics many tens of thousands of pounds, regardless of size or shape. 

It is a free consultation process and the team are happy to review your Service needs.   

Service@labsynergy.com